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Terms of use

Terms of Use for TrustProven

Welcome to TrustProven! These Terms of Use ("Terms") govern your access to and use of the TrustProven website, services, and applications (collectively, the "Service"). Our Service is a platform for consumers to share their experiences with businesses and for businesses to engage with that feedback.

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

1. Your Account and Responsibilities

  • Eligibility: To create an account and write reviews on TrustProven, you must be at least 16 years of age and capable of entering into a legally binding agreement.
  • Account Creation: You must provide accurate and complete information when creating your account. You are solely responsible for all activity that occurs under your account and for keeping your password secure. You agree to notify us immediately of any unauthorized use of your account.
  • Your Identity: Your username will be public. While we want reviews to be authentic, you are not required to use your real name as your username.

2. Use of the Service

You agree to use the Service in compliance with all applicable local, state, national, and international laws and regulations. You are responsible for your conduct on the platform. You agree not to:

  • Use the Service for any illegal or unauthorized purpose.
  • Post, upload, or distribute any content that is unlawful, defamatory, libelous, inaccurate, fraudulent, obscene, or otherwise objectionable.
  • Impersonate any person or entity, or falsely state or otherwise misrepresent yourself or your affiliation with any person or entity.
  • Harass, threaten, or intimidate other users or employees of the businesses being reviewed.
  • Attempt to interfere with the proper functioning of the Service, including by introducing viruses, spamming, or using any robot, spider, or other automated means to access the Service for any purpose.
  • Use the Service for commercial solicitation or to post "spam" reviews.

3. Content: Your Reviews and Your Rights

Our Service is built on user-generated content. These rules are essential to maintaining the integrity of our platform.

  • Content Ownership: You retain all ownership rights to the content you create and post on TrustProven, including your reviews, comments, and profile information ("Your Content").
  • License You Grant to Us: By posting Your Content on the Service, you grant TrustProven a worldwide, perpetual, non-exclusive, royalty-free, transferable license to use, reproduce, modify, distribute, publish, translate, create derivative works from, and publicly display Your Content in connection with operating and promoting the Service. This license allows us to display your reviews on our website and share them with the public and the businesses being reviewed.
  • Review Guidelines: To ensure the quality of reviews on TrustProven, you agree that your reviews will:
    • Be based on your own genuine, first-hand experience.
    • Be accurate and truthful to the best of your knowledge.
    • Not be written in exchange for any form of payment, free products, or other incentives from a business.
    • Not contain private or personally identifiable information of others (e.g., names, phone numbers, email addresses).
    • Not contain promotional material or advertisements for any business.
  • Our Right to Use and Remove Content: We reserve the right, but do not have the obligation, to monitor, screen, edit, or remove Your Content at our sole discretion and without notice if it violates these Terms or our content guidelines. The posting of a review does not represent our endorsement of its content.

4. Intellectual Property

All rights, title, and interest in and to the Service (excluding Your Content) are and will remain the exclusive property of TrustProven and its licensors. This includes our website's design, "look and feel," text, graphics, logos, and software. You may not copy, modify, or use the TrustProven name or trademarks without our prior written permission.

5. Copyright Policy (DMCA Notice)

TrustProven respects the intellectual property rights of others and expects its users to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information in writing:

  • A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest.
  • A description of the copyrighted work that you claim has been infringed.
  • A description of where the material that you claim is infringing is located on the Service.
  • Your address, telephone number, and email address.
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Our designated Copyright Agent for notice of claims of copyright infringement is: [Your Designated Copyright Agent Name/Department] [Your Company's Address] Email: [e.g., [email protected]]

6. Disclaimers and Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY AS IT LIMITS THE LIABILITY OF TRUSTPROVEN.

  • "AS IS" Service: THE SERVICE AND ALL CONTENT ON IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TRUSTPROVEN DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
  • Reviews are User Opinions: THE REVIEWS AND OPINIONS EXPRESSED ON THE SERVICE ARE THOSE OF THE INDIVIDUAL USERS AND NOT OF TRUSTPROVEN. WE ARE NOT RESPONSIBLE FOR THE ACCURACY, FAIRNESS, OR TRUTHFULNESS OF ANY USER-GENERATED CONTENT.
  • Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRUSTPROVEN, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; OR (III) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

7. Indemnification

You agree to defend, indemnify, and hold harmless TrustProven and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; or (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right.

8. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of [Your State, e.g., New York], without respect to its conflict of laws principles. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in [Your County and State, e.g., New York County, New York] for the resolution of any disputes.

9. Termination

We may suspend or terminate your account or ability to access or use the Service at any time for any or no reason, including for a violation of these Terms. You may terminate your account at any time by following the instructions on the Service or contacting us.

10. General Terms

These Terms, together with the Privacy Policy, constitute the entire and exclusive agreement between TrustProven and you regarding the Service. If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide you with notice, such as by sending an email or by posting a notice on our Service. By continuing to use the Service after those changes become effective, you agree to be bound by the revised Terms.